Rental car companies are always a pain in my experience, or you pay a premium for the "service". First arriving Queenstown New Zealand, I've never heard of Juicy rentals before. Reminds me of the hulk with the bright green and purple colors.
My friend booked with them because they were all over New Zealand and very affordable. Like most budget rentals, they scare you with all the fees, accidents, insurance and so on.
The cars were a little old, but it did the job! However, the service we got was really good! Although, I suspect it's cause we are in New Zealand and most people were super friendly and helpful